Returns Policy
Returns & Replacements
We guarantee your satisfaction with all merchandise. If you have receive damaged, defective or incorrect items you may return the product within 14 days of delivery.
When we receive your items and verify the return of products, we will send you a replacement or issue a full refund for the item(s).
Please choose carefully when ordering. Once you have ordered, you are committed to the purchase unless you have good reason to cancel. In accordance with laws from the Department of Fair Trading - you are not automatically entitled to a refund if you simply change your mind or you later discover that you made the wrong choice.
You are entitled to a refund if the item you bought is not of acceptable quality or does not match the description.
Returns Procedure:
If you are to arrange for your goods to be returned please follow the procedure outlined below:
- Please contact us via email with your intention to return the goods stating your order number and the item(s) you would like to return and the reason why. A representative of our Customer Service Team will get back to you with instructions on how to return the item(s).
- Please pack item(s) with original packaging if possible